Cleveland Claims Terms of Service
This is a legal agreement between you and Cleveland Claims. Please read carefully.
Effective Date: September 23, 2026
Acceptance of These Terms
By using clevelandclaims.com, you agree to these terms. If you don't agree, please don't use the site.
What This Site Is
This site provides general information about property insurance claims and about the services Cleveland Claims offers as a licensed public insurance adjusting firm in Ohio. The content here is educational. Insurance policies differ, and the outcome of any claim depends on your specific policy language, your specific facts, and applicable law.
Nothing on this site is legal advice. We are licensed public adjusters, not attorneys, and we do not provide legal representation. If your situation requires legal advice, consult a licensed Ohio attorney.
Using This Site Does Not Make You a Client
Submitting a form, uploading documents, calling us, or emailing us does not by itself create a public adjuster relationship between you and Cleveland Claims. We represent a policyholder only after we have reviewed the matter, agreed to take it on, and both parties have signed a written service agreement.
That written agreement — not this website — governs the services we provide and the fees we charge. Our contract form is filed with the Ohio Department of Insurance as state law requires, and our fee is set out in it.
No Guaranteed Outcome
We do not promise, and nothing on this site should be read to promise, any particular claim result, settlement amount, or timeline. Any figures, examples, or past results described on this site illustrate what has happened in specific circumstances and are not a prediction of what will happen in yours.
Submitting Information to Us
When you send us claim information or documents, you confirm that you have the right to share them and that what you tell us is accurate to the best of your knowledge. Please don't send anything through this site that you consider extremely sensitive; call us and we'll arrange a more appropriate method. How we handle what you send is described in our Privacy Policy.
Intellectual Property
The content on this site — text, graphics, logos, and the Cleveland Claims name and mark — belongs to Cleveland Claims or its licensors. You're welcome to view and print pages for your own personal use in connection with your claim. Please don't republish, resell, or use our content commercially without written permission.
Third-Party Links
We link to outside resources, including the Ohio Department of Insurance and other organizations, because they're useful. We don't control those sites and aren't responsible for their content or their privacy practices.
Disclaimer of Warranties
This site is provided "as is." We work to keep the information current and accurate, but we don't warrant that it is complete, error-free, or uninterrupted, and insurance law and policy terms change over time.
Indemnification
You agree to indemnify Cleveland Claims against claims arising from your misuse of this site or your violation of these terms.
Limitations of Liability
To the fullest extent permitted by Ohio law, Cleveland Claims is not liable for indirect, incidental, or consequential damages arising from your use of this site or reliance on its content.
Governing Law
These terms are governed by the laws of the State of Ohio. Any dispute arising from this site will be brought in the state or federal courts located in Cuyahoga County, Ohio.