Accessibility Statement

Effective date: September 23, 2026

Our Commitment

People come to this site after a fire, a flood, or a storm — often stressed, often on a phone, sometimes displaced from their home. It should work for everyone who needs it, including people using screen readers, keyboard navigation, or screen magnification. We're committed to making that true.

Standard We Aim For

We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. That means things like readable color contrast, text alternatives for images, labeled form fields, keyboard access to every function, and a layout that works at larger text sizes and on small screens.

Known Limitations

We review the site periodically and fix what we find. We haven't identified any specific known limitations at this time. If we become aware of a barrier we haven't yet fixed — for example, in a third-party embed such as a video player or review widget that we don't control — we'll list it here.

If Something Doesn't Work for You

If you run into a barrier on this site, tell us and we'll fix it — and in the meantime, we'll get you what you need another way.
Phone: (216) 530-6382
Email: contact@clevelandclaims.com
You never have to use this website to work with us. You can start a claim, send documents, and go through the entire process by phone, by email, or in person. If you'd like documents in large print or another format, just ask.

We welcome your feedback on the accessibility of our services. Please let us know if you encounter accessibility barriers, need help with a specific task, or require information in an alternative format. We try to respond to feedback within 5 business days.

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